Water Heater Installation & Replacement
Swap out a dead tank heater for one sized, fueled and vented to suit the home.
No hot water on a January morning is more than an inconvenience. A tank that leaks onto a basement floor is worse. Repair starts with working out which kind of problem you have, because a tripped thermostat and a rusted-through tank need very different answers.
Tell the dispatcher the fuel type, the age and what the tank is doing.
No hot water in an electric tank often traces to a failed heating element, a bad thermostat or a tripped high-limit switch. In a gas tank, it points to a pilot that went out, a failed thermocouple or igniter, or a gas control valve.
A rumbling or popping sound comes from sediment baked onto the bottom of the tank. Water that is too hot, or not hot enough, usually means a thermostat problem. Rusty hot water can come from the tank or from old supply pipe, so the plumber checks both.
A drip at the relief valve discharge pipe means the valve is opening because of pressure or temperature. That can be a valve failure or a sign that the system lacks room for thermal expansion. Water at the fittings on top can be a loose connection that is easy to fix.
Water pooling under the tank itself is almost always internal. Once the steel lining corrodes through, the tank cannot be repaired. Turn off the fuel or power, close the cold-water inlet, and call.
A part swap on an accessible tank is a modest job. These things change the price.
Ask whether the repair carries a warranty and whether the quote covers any code updates the inspector may require.
Louisville sits a little over 5,400 feet above sea level, and gas appliances need to be set up for that altitude. A heater installed or adjusted without regard to elevation can burn poorly, produce soot or run noisily. Mention your elevation when you call about a gas heater that has acted up.
Local water can leave scale on heating elements and tank bottoms, and winter cold in unheated basements and garages puts extra work on a tank. The city lists water heater work among its permitted trades and requires a plumbing license for the job, so replacement is not a do-it-yourself matter.
A heater in its early years with a failed part is usually worth repairing. A tank that is well beyond a decade old, is leaking, or has needed several repairs is usually better replaced. A plumber should be willing to show you the data plate with the manufacture date and to explain which option makes sense.
Ask how the cost of repair compares with replacement and whether the repair carries a warranty. If replacement is the answer, the water heater replacement page covers sizing and fuel.
If you smell gas, step outside and ring 911 or the gas utility before contacting any plumber. Do not relight a pilot you cannot see, and never remove a safety device. A scorched jacket, soot at the draft hood or a yellow flame suggests a combustion problem that needs professional attention.
For electric heaters, turn off the breaker before opening any access panel. Water and electricity do not mix, and a heater that has leaked into its own wiring should stay off until it has been inspected.
Swap out a dead tank heater for one sized, fueled and vented to suit the home.
Descale, clear fault codes, repair or set up a tankless unit suited to Front Range altitude.
Add a softener, or revive one that quit regenerating, for houses dealing with hard water scale.
In electric tanks, check for a tripped breaker or a high-limit reset. In gas tanks, check that the pilot is lit. If nothing resets, a part such as an element, thermostat or thermocouple has likely failed.
Rumbling or popping is usually sediment on the bottom. It lowers efficiency and stresses the tank, and a flush may help if the tank is still sound.
Water at the base of the tank usually means the tank has failed. Shut off the power or gas, close the cold-water inlet, and call. A drip from the relief valve pipe also deserves attention.
Many last roughly ten years, and some last longer or shorter depending on water quality and maintenance. The data plate shows when yours was made.
Call the 24/7 line at any hour. Describe the fuel type and what the tank is doing, and the dispatcher connects you with a local contractor. Timing depends on that contractor's schedule.
Shut off the fuel or power and the cold-water inlet, then call. The dispatcher explains the next step.
Service area centered on Louisville and nearby Boulder County cities.